These are the questions which are asked most often. We will update this as the listening exercise progresses to ensure that we’re answering the questions that are most important to you.
You can find further information about the exercise here. For our full FAQs, see below:
- What is a strategy review?
- What is DBTH’s current strategy?
- What is a listening exercise?
- Why do you want to hear from me?
- What happens at an online discussion event?
- What happens at a focus group?
- Why do you record the events?
- What happens at the end of the listening event?
- How can I get in touch with you?
Scroll or click the links to see the answers to these questions!
What is a strategy review?
Healthcare changes rapidly, as we have seen over the past year, so it is important for the Trust to plan ahead. We cannot predict everything, but we know there are certain challenges which we need to address and strategy planning is a good way to set goals and make a plan to reach these goals.
Our strategy is usually reviewed every five years and our last one was for the period 2017-2022. We carried out a refresh of the strategy in 2019 as things had moved on and we felt it was necessary to make sure our strategy was still right. This listening exercise will help us to develop our next five-year strategy.
What is DBTH’s current strategy?
You can find DBTH’s current strategy here.
What is a listening exercise?
We want to listen to what you have to say. We will be asking patients, partners, staff, voluntary organisations, governors and the public how they think we’re doing, and to tell us what they think we should be aiming for especially in relation to the communities we serve.
Why do you want to hear from me?
These are your hospitals and whatever your experience is of the services that we provide, we would like to hear about it. In particular, we would like to know what you feel is important for us to focus on and aim towards in the next five years.
What happens at an online discussion event?
A discussion event is an online meeting where everyone is encouraged to give their views and participate in a larger conversation about what your thoughts and views are of DBTH. The event starts with a presentation and an explanation of what the strategy is and this is followed by asking the participants some questions to guide the conversation and to gain understanding of their views.
What happens at a focus group?
Focus groups are smaller groups than the discussion events and allow us to go deeper into certain themes. Focus groups are often themed by those who are invited to attend or particular experiences e.g. staff focus groups, focus groups for particular communities, or patient experiences.
Why do you record the events?
The notes that we take during the events will be used to produce a final report which DBTH will use to inform their new strategy. We record the event so we can make accurate notes from the event and to allow us to draw out the key points and discussions. It is not intended to be used to make a verbatim transcription of the conversations. All the recordings will be deleted at the end of the listening exercise and will not be shared with any other organisations.
What happens at the end of the listening exercise?
All of the output from the exercise – notes from focus groups, discussion events and interviews – will be analysed and put into a report. This report will be used by the Trust to help develop the new strategy. The report will be available on the website once it has been completed.
For further information about the listening exercise, please email us at DBTHListening@WeAreStand.co.uk
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