Joanna Rutherford was presented with a ‘Star Award’ after demonstrating a strong work ethic and emerging as a role-model within her team. She was particularly commended for the noticeable difference that she has made to the cleanliness of her area at Doncaster Royal Infirmary, with colleagues stating that the improvement has been nothing short of remarkable.
Prior to Joanna arriving, the South East Block entrance – one of the quieter entries to the hospital – was often prone to littering from passers-by. With discarded packaging, food waste and other unwanted items, this was having a negative impact on staff morale and did not provide a very good first impression for patients.
In short order, Joanna managed to clean-up the area, forming a strong bond with the extended team and improving the entrance for people visiting. Acknowledging her efforts and contributions, colleagues nominated Joanna for the Trust’s monthly ‘Star Award’.
Those who nominated her said: ”I have worked in the South East Block for the past two years and during that time the entrance areas have always been litter-strewn. It wasn’t great coming into work and passing-by cigarette ends and even beer bottles. However, since Joanna has started working in this area, the transformation has been quite astonishing. It is now a pleasure to enter this way.
“The entrances are clear of rubbish and the windows, doors and floors are all clean and polished. Joanna herself is always smart, very presentable and polite. She greets everyone entering with a smile and a pleasant word. I have seen her taking the time to assist visitors to the hospital and she is polite and caring in the way she deals with people. I think first impressions on entering the hospital are very important and Joanna represents all that is good about the service we provide.’’
Named as Star of the Month, Joanne was presented her award by Trust Chair, Suzy Brain England OBE, as well as a £25 shopping voucher.
On presenting the award, Suzy said: “As Chair of the Trust, as well as for Keep Britain Tidy charity, I am delighted with Joanna’s efforts. I’m optimistic that other staff will follow her lead and go above and beyond to make our sites somewhere that we can be proud of.
“I would also take this opportunity to urge patients and visitors to make sure our hospital grounds remain free of litter. It can be all too easy to drop rubbish but please make the effort to use the bins provided. DBTH cares for our friends, families and loved ones at a time of great need, and its hugely important to make sure it remains as clean as possible, ensuring the best experience for our patients.”
If you would like to nominate a member of staff for a star award, please send your applications onto: https://www.dbth.nhs.uk/news/nominate-hospital-star/