Coming to our hosptials

If you have received communication for the Trust asking you to attend an appointment on our hospital sites, please do so. If you cannot, for whatever reason, please call ahead with plenty of time, so your appointment can be rearranged and the previous time given to another patient.

Please note, if your appointment is virtual please access this as instructed.

Looking for information on digital letters and DrDoctor? Click here.

Your safety is our primary concern and colleagues are undertaking regular clean-downs of our sites to minimise any risk of infection.

Please adhere to the following if you are coming to our hospitals for an appointment:

• If you have COVID-19: Please call ahead to your service – if your appointment is urgent, the team will discuss if your attendance can be safely accommodated. If it is not, we will rearrange your visit.
• If someone you live with has COVID-19: You may still attend, however you must not have any symptoms, and must undertake a lateral flow test before arrival.
• Can I come with someone else? For those attending for an appointment, one individual may accompany.
• Feeling under the weather? If you have a cough, cold, diarrhoea, vomiting or a temperature, you could have an infection and may risk passing this on to our patients. Please do not visit the hospital if you are feeling under the weather and delay your visit.
• Face covering: All visitors to the Trust must wear an appropriate face covering – if you cannot for medical reason we will offer you a visor. If you don’t wear a covering we will ask you to leave.

Entering the hospital:

• Please ensure you are wearing a suitable face covering – failure to do so may mean you will be refused entry.
• Wash your hands upon entry to our hospitals.

Please note, to minimise any chance of cross-infection we have reconfigured our hospital sites. This means that you may need to enter the hospital via a different entrance. Please read your appointment letter or email carefully, ensuring you are using the correct entry. If in any doubt, please ask a member of staff who should be able to help.

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