Job opportunity: We’re looking for a British Sign Language (BSL) Liaison Officer! Find out more here.
On this page:
- Booking or confirming a BSL interpreter
- ‘Convo Access’ – Instant access to an Interpreter on your phone
- Preparing for your hospital visit
- Visitor’s Charter
- Patient advice, interpretation and translation
- Pregnancy and Maternity information
- Need more help?
Booking or confirming a BSL interpreter
If you have a scheduled hospital appointment and have requested a face-to-face British Sign Language (BSL) interpreter, you can confirm your interpreter has been booked by emailing:
If you need communication support and have not yet requested an interpreter, please let us know as early as possible before your appointment.
‘Convo Access’ – Instant access to an Interpreter on your phone
We are pleased to offer Convo Access in many areas of our hospitals. If you use British Sign Language (BSL), simply scan the QR code displayed at participating reception or service desks to be connected to a qualified interpreter via video, helping you communicate with our teams there and then.
You will find Convo QR codes in all main reception areas across Doncaster Royal Infirmary, Bassetlaw Hospital and Montagu Hospital.
To find out more about Convo, visit their website here: https://www.convo.io/uk/home
Preparing for your hospital visit
The video below includes information on loss and damage to personal property whilst in hospital, as well as contact details for the Patient Advice and Liaison Service (PALS).
The DBTH Visitors’ Charter
The visitors’ charter outlines what you can expect from us and what we kindly ask of you when you visit our hospitals.
Patient advice, interpretation and translation
Pregnancy and Maternity information
Below are a variety of BSL videos covering topics such as labour, infant feeding, smoking in pregnancy and more.
Induction to labour
Infant feeding
Maternity vaccinations
Paced bottle feeding
Smoking in pregnancy
Need more help?
Community support groups:
- Doncaster Deaf Leisure Club (Facebook group)
- Doncaster and District Deaf Society
Council support (Doncaster and Nottinghamshire):
- Service for Children with a hearing impairment (Doncaster Council)
- Services which support children and young people with additional needs (Nottinghamshire County Council)
- Service for deaf, deafened and hard of hearing adults (Doncaster Council)
Contact our hospitals
Contact the Patient Advice and Liaison Service (PALS) for further help and support. This service is for patients, families, carers and staff when you need advice, have concerns, or don’t know where to turn.
Email: dbth.pals.dbh@nhs.net
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