Patients and visitors

Everything you need to know when visiting the Trust

Coronavirus guidance for visitors – updated 29 March 2020

In order to best protect our patients, staff and visitors from COVID-19, we have further restricted our visiting and we are now only permitting visitors for very specific patient groups (see details below).

Thank you for your understanding and compliance during this difficult time.

Adult inpatient wards: 

Visitors are now only permitted for patients who are receiving end-of-life care or for vulnerable patients such as those with learning disabilities or those living with dementia.

Visitors to these patients must be an immediate family member or carer and is limited to one visitor per patient per day between the hours of 6pm and 7pm and is at the lead nurses discretion.

Neonatal units: 

Visiting will be restricted to one parent only.

Maternity wards, labour wards, antenatal clinics and antenatal assessment units:

With immediate effect, birth partners will no longer be allowed into theatres or the recovery area for emergency and elective cesareans. One named birthing partner only. No access to midwifery wards.

Children’s Wards and Observation Units

Visiting will be restricted to one parent only. ​

Emergency Department

One named person may accompany, only in urgent circumstances.

Visitors should not come to the hospital if they are:

  • Unwell, especially if they have a high temperature or a new, persistent cough
  • Vulnerable as a result of their medication, a chronic illness or they are over 70 years of age.

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We aim to make your visit to hospital as easy as possible. In this section you will find details of how to find and get around our various hospital sites, patient information and leaflets and other useful items.

Our staff are more than happy to help, so if you do have any questions regarding your visit that we haven’t answered, please do not hesitate to contact us. If you would like information regarding a ward or department, you can find out more on our services page.  All hospitals are required to publish information about the actual and planned staffing levels on all our nursing and midwifery wards on a shift by shift basis, to view our most recent report please click here.

If you’ve been a patient at our hospitals recently, we would like to know your views on the care you received. We’re asking everyone who has stayed overnight in hospital or visited Accident & Emergency or the minor injuries unit to tell us how likely they are to recommend us to their friends and family. This ‘Friends & Family Test’ (FFT) is a good way for hospitals to measure patient satisfaction with the care they are provided and the results will be published nationally. Please ask a member of staff for the FFT questionnaire.

If you would like to send a special ‘thank you’ to a member of our staff for their efforts, kindness and compassion, or alternatively to raise a concern, contact the team here.


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