Contact us

If you need to contact a specific department please use the direct phone numbers available below. Our general switchboard number is 01302 366666. A full contact list of Trust services and departments can be found here.


Helpful phone numbers

If you are ill or injured and unsure what to do next, call NHS 111. In case of emergencies always call 999 and for personal health enquires contact your local GP.

Text reminders and rearranging and cancelling appointments

At DBTH, we use the DrDoctor patient portal as a tool to help you manage your appointments and your letters. Click here to find out more.

If you need to rearrange or cancel your hospital appointment, please contact the following:

  • Email – 
  • Telephone – 01302 642500

Alternatively, you may be able to log-in to the DrDoctor patient portal here.

Patient Advice and Liaison Service (PALS) for your feedback and complaints

A service for patients, families, carers and staff. When you need advice, have concerns, or don’t know where to turn. This service does not deal with Freedom of Information requests – please use the contact below for this. 

Tel: (01302) 642764
Freephone: 0800 028 8059

For more information on this service, please click here.

Can’t find the number you’re looking for?

Try our full contact list here.

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust comprises four hospitals:

Doncaster Royal Infirmary
Armthorpe Road
Doncaster, DN2 5LT
Tel: (01302) 366666
How to find the hospital

Bassetlaw Hospital
Kilton Hill
Worksop S81 0BD
Tel: (01909) 500990
How to find the hospital

Montagu Hospital (Mexborough)
Adwick Road
Doncaster, S64 OAZ
Tel:(01709) 585171
How to find the hospital

Retford Hospital
North Road,
Retford, DN22 7XF
Tel: (01777) 274400
How to find the hospital

Media enquiry

If you have a media enquiry during office hours (Monday to Friday, 9am to 5pm), please contact the Communications Office on telephone (01302) 644244.

Freedom of Information

If you can’t find the information you are looking for here on our Website and you want to ask us if we hold that information under the Freedom of Information (FoI) Act, click here.

Freedom to Speak Up

The Speaking Up Guardians work alongside the Trust’s leadership teams to support the organisation in becoming a more open and transparent place to work, where all staff are actively encouraged and enabled to speak up. This service should not be confused with the Patient Advice and Liaison Service. Find out more.

Subject Access Request

To access a copy of your health records, or any personal information that the Trust may hold about you, click here.

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