| OVERVIEW | July-Sept |
|---|---|
| Number of requests | 149 |
| Number of open requests | 4 |
| Number of requests responded to within 20 working days | 108 |
| Number of requests responded to after 20 working days with permissible extension | 0 |
| Number of requests responded to after 20 working days – late response | 34 |
| Number of requests closed as either invalid/withdrawn/no clarification provided within 3 months | 3 |
| Number of internal reviews received | 1 |
| Internal review not upheld (original response/handling of request upheld) | 1 |
| Internal review upheld in requester’s favour | 0 |
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