Local hospitals urge residents to plan ahead and use health services wisely this Christmas

With the Christmas and New Year bank holidays approaching, health professionals at Doncaster and Bassetlaw Teaching Hospitals (DBTH) are encouraging local residents to plan ahead and make informed choices about how and when to use NHS services.

Hospital services remain available throughout the festive period, including Emergency Departments at Doncaster Royal Infirmary and Bassetlaw Hospital, which are open 24 hours a day for people with serious or life-threatening conditions. However, for less urgent health concerns, residents are being asked to consider alternative services that may be more appropriate and quicker to access.

These include NHS 111, which is available online or by phone 24 hours a day for advice and direction to the right service. Many community pharmacies will also be open over the bank holidays, often with reduced hours, and can offer advice and treatment for minor illnesses such as coughs, colds, sore throats, rashes and stomach upsets. For sprains, cuts, grazes, minor burns and simple fractures, the Minor Injuries Unit at Montagu Hospital is open every day from 9am to 9pm, except Christmas Day.

Dr Nick Mallaband, Acting Executive Medical Director at DBTH, said: “The festive period can be a particularly busy time for the NHS. Taking a few simple steps now, such as checking you have enough of your regular medications, knowing which services are available locally, and understanding where to go for help, can make a real difference.

“Planning ahead not only helps services run more smoothly, but also gives people the best chance of enjoying a healthier and more relaxed Christmas.”

Residents are also reminded to order repeat prescriptions in good time and ensure they have enough medication to last through the bank holidays. Stocking up on basic household health items, such as pain relief, cold remedies and first aid supplies, can help manage minor illnesses at home. Checking in on elderly or vulnerable neighbours, friends or relatives during the festive period is also encouraged.

Some outpatient clinics and non-urgent services may be closed over Christmas and New Year. Patients with scheduled appointments should attend as normal unless they have been contacted directly to say otherwise. Appointments can be viewed and managed using the NHS App.

For more information about local services and staying well this Christmas, visit https://www.dbth.nhs.uk/find-the-best-service-for-your-illness-or-injury/