The booklet gives families, friends and carers a simple way to share important details about their loved one, particularly when they are too unwell or distressed to explain their needs themselves.
This includes information about how someone prefers to communicate, what helps them feel calm, and the routines and personal preferences that make them feel more at ease.
Based on the original ‘This Is Me’ document developed by the Alzheimer’s Society, the booklet supports patients who may find communication difficult, including people living with dementia or delirium, those with learning disabilities, anxiety or speech difficulties, and those recovering from serious illness or stroke.
By capturing everyday details such as hobbies, experiences and personal preferences, the booklet helps hospital colleagues see the person behind the patient.
This can lead to kinder conversations, fewer misunderstandings, and care that feels more familiar and reassuring for patients and their families.
The updated booklet is easy to complete and includes clear sections on communication, mobility, routines and personal background, making it quick for families to fill in and practical for teams to use on wards.
It has been refreshed alongside the development of the Enhanced Therapeutic Observations and Care (ETOC) project.
Instrumental in updating the booklet is Julie Wragg, Corporate Nurse at DBTH. As part of her role, Julie supports patients living with dementia and/or delirium alongside their relatives, empowering families to advocate for their loved one’s needs and wishes.
Julie explained: “When caring for a patient, it’s important to see them as a person, not just their medical condition. While they are in hospital, we want to make them feel as comfortable as possible and ensure their care is tailored to their individual needs.
“Completing this booklet gives colleagues valuable insight into what matters most to your loved one, helping to personalise care and reduce the risk of misunderstanding.”
Relatives can access the booklet by asking ward colleagues for a copy, or by printing it directly from the Trust’s website.
Karen Jessop, Chief Nurse at DBTH, added: “Good communication is fundamental to safe, compassionate care. The refreshed document helps our teams better understand each patient as an individual, particularly those who may struggle to express their needs.
“By working closely with families and carers, we can ensure care is more inclusive, responsive and centred around what matters most to the patient.”
For further information about This is Me, or to print the booklet, visit: https://www.dbth.nhs.uk/this-is-me/