Your GP is responsible for providing care to you during normal working hours, that is Monday to Friday 8.00am to 6.30pm (this may differ during bank and public holidays).
Outside normal surgery hours you can still phone your GP surgery, but you’ll usually be directed to an out-of-hours service. The out-of-hours period is from 6.30pm to 8.00am on weekdays and all day at weekends and on bank holidays.
You can use the service during these times if you feel unwell or are worried that you may need urgent medical care that cannot wait until your GP surgery is next open.
GP Out-of-Hours Service provide health care for urgent medical problems outside normal surgery hours. This service is available for urgent medical situations but not for emergencies.
For help and advice when GP practices are closed, patients should contact the NHS 111 service by phone or online (111 or www.nhs.uk/111) where you will be advised of the most appropriate service for your needs. Calls are FREE from landlines and mobiles. NHS 111 is available 24 hours a day, 365 days a year. Alternatively, you can access your local pharmacy for self-care advice or visit www.nhs.uk to find local services for your needs.
If you have a medical emergency, a critical or life threatening problem you should call 999 or visit your Doncaster’s Emergency Department (A&E), day or night.
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