DBTH Opportunities: Customer Service Practitioner Level 2 Apprentice

We have a great opportunity to join DBTH as part of our clinical coding department – take a look!

  • Salary: £8,092 Pro Rata Per Annum
  • Contract: Apprenticeship: 15 months
  • Hours: Full time – 37.5 hours per week
  • Site: Bassetlaw Hospital
  • Closing date: 9 November
  • Apply here

This is a customer focused, business administrative role that requires an enthusiastic and self-motivated individual who can remain calm in a busy environment.

The Information Services Team provides a vital role in supporting the Trust’s objectives of providing the highest quality clinical care.  The need for accurate, timely and high-quality information along with detailed levels of business intelligence is critical for the Trust.

In the Clinical Coding Department, you will work within the existing clerical team, assisting the coders by locating medical records using the Hospital Tracker System.  You will also be required to take requests for medical records and undertake clerical duties.

In the Information Department you will assist the Support Officer with a range of general administrative duties.

We are looking for a self-motivated individual who is flexible and methodical in their approach to work, able to work within a team and independently, possessing excellent keyboard skills and experience in using computer software packages.  You will be comfortable working to prescribed deadlines and to producing work of a high standard. Good verbal and written communication skills are essential. You will have a friendly and helpful manner and be committed to undertake and complete learning activities which form part of the role and apprenticeship qualifications.