- Salary: £18,546 – £19,918 Pro Rata Per Annum
- Contract: Permanent
- Hours: Part time – 22.5 hours per week
- Site: Doncaster Royal Infirmary
- Closing date: 28 October
- Apply here
The Division of Surgery and Cancer Services would like to invite applications for a B2 Clinical Typist within the busy, productive Ophthalmology Team based at Doncaster Royal Infirmary.
This is a part time (22.5 hrs) position supporting the Ophthalmology Team on a Monday, Tuesday and Wednesday to ensure the smooth running of the offices. Although the position will be based in DRI, flexibility will be needed for cross- site cover (Mexborough Montagu & Bassetlaw Hospitals) and also as and when needed for other departments within the division.
You will be required to display tact and diplomacy where appropriate and demonstrate a flexible approach to working within a Team environment and have well developed communication skills when dealing with senior staff, patients, colleagues and the general public.
Main duties of the job
The post holder will assist the Medical secretary to provide effective and efficient support to clinical teams, maintaining robust systems in place for administrative management of patient pathways.
You will work flexibly as part of the team producing clinical correspondence using Medisec digital transcription software, from outpatient and inpatient attendances ensuring clinical line of priority and chronological order.
RSA level 2 or equivalent typing experience is essential. A knowledge of medical terminology and a background in an administrative role within a healthcare environment would be an advantage. You will be required to promptly file correspondence and investigation results into case notes in line with the trust policy, ensure accuracy and recording of all clinical events as part of the patient pathway, and provide general administrative support where required across the whole team.
Working for our organisation
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust is one of Yorkshire’s leading acute trusts, serving a population of more than 420,000 across South Yorkshire, North Nottinghamshire and the surrounding areas.
Hosting three main hospital sites and a number of additional services, the Trust is one of only five Teaching Hospitals in Yorkshire and by 2018 is projecting to train 25% of all medical students in the region, while we currently train 30% of all other healthcare professional students.
A modern and forward-facing Trust employing over 6,000 members of staff, the hospital provides a full range of local hospital services across three sites.
Detailed job description and main responsibilities
Type clinical correspondence using the audio dictation system, according to clinical priority and chronological order in line with agreed standards of speed/accuracy.
Review and finalise any outsourced transcription in line with the agreed standard.
Promptly file correspondence and investigation results into case notes, in line with Trust policy.
Ensure that all correspondence is checked and digitally signed by the appropriate consultants, in line with timescales, escalating where backlogs are developing
To liaise and assist Medical Secretaries, and others, in order to ensure correct administration of the patient pathway, system updates and effective utilisation of clinic capacity.
To prioritise own workload appropriately, referring any service concerns to the Team Leader in a timely manner.
Assist in developing office and typing practices to continually improve the service provided
Ensure Inter-Provider Transfers (IPT) are completed/actioned in line with standard operating procedure
Maintain good relationships with patients and other members of staff, ensuring a high degree of confidentiality and integrity at all times.
Ensure all clinical events as part of the patient pathway are requested and received in a timely manner and in line with RTT and other pathway timeframes.
Develop a close working relationship with clinical teams to ensure that high standards of service are maintained.
Assist with providing information to allow clinician impact assessment when clinic/theatre changes are approved.
To provide general administrative support where required across the whole function of the administration team.
Person specification
Qualifications
Essential criteria
- Minimum of 3 GCSE grade C or above in Maths and English
- OCR/RSA/NVQII or completion of a Business Administrative Level II Apprenticeship or demonstrable equivalent qualifications or keyboard skills and typing
Desirable criteria
- ECDL or equivalent qualification
Skills
Essential criteria
- Team Player with a professional approach to work and colleagues; able to develop good working relationships
- Effective communication skills
- Ability to prioritise and manage own workload for best effect and work without direct supervision
- Ability to work under pressure to meet tight deadlines in a busy environment
Desirable criteria
- Customer care experience or qualification
Knowledge and Experience
Essential criteria
- Previous Experience working in a Clerical/Administative role
- Demonstrable working knowledge of Microsoft packages including Word
Desirable criteria
- Previous Hospital or NHS experience in a clerical or administrative role