At Doncaster and Bassetlaw Teaching Hospitals, we host two Emergency Departments, both of which provide a 24-hour emergency service for the people of Doncaster, Bassetlaw and the surrounding area. A trained nurse will asses you as soon as possible after your arrival.

Patients are seen in order of clinical priority and not arrival time. This means you will be seen very quickly if your condition needs it, but you may have to wait longer if your condition does not need urgent treatment. If it is not emergency, contact your GP surgery or the Doncaster Same Day Health Centre.

You should only attend the Emergency Department when it’s just that, an emergency. Conditions such as:

• Unconsciousness
• Heavy blood loss
• Suspected broken bones
• A deep wound
• Chest pains
• Difficulty in breathing
• Severe burns
• A severe allergic reaction

Our Emergency Departments are located at:

• Doncaster Royal Infirmary: Armthorpe Road, Doncaster, DN2 5LT
• Bassetlaw Hospital: Kilton Hill, Worksop, S81 0BD (Please note that Bassetlaw Emergency Department does not deal with suspected strokes or significant mechanism trauma. In these instances, you should dial 999 for ambulance services or present at Doncaster Royal Infirmary.)

Urgent treatment centres and minor injury units

For sprains, fractures, minor burns and skin infections:

• Doncaster Same Day Health Centre is open from 10am to 10pm at Cavendish Court, South Parade, DN1 2DJ. Available for appointments seven days a week, year round. Professional help from doctors, nurses and paramedics.
• Montagu Hospital – Minor Injuries Unit is open every day (except Christmas Day) from 9am to 9pm with the last admission at 8pm. Adwick Road, Mexborough, S64 0AZ.
• Nottingham – The NHS Urgent Treatment Centre (next to the BBC building) is open every day from 7am-7pm. Seaton House, London Road, Nottingham, NG2 4LA Tel: 0115 883 8500
• Newark – Newark Hospital is open every day 8am-10.30pm (last patient seen at 9.30pm). Boundary Road, NG24 4DE

Mental health

If you need mental health support, or are in crisis, you can call 111 (option 2) to be directed to the right support. You can also find information on mental health services and support.

Nottinghamshire Crisis Sanctuaries can help you with support, information and guidance if you are over 18 years old and experiencing mental health issues or in a mental health crisis.

You can just drop in to one of the sanctuaries or visit https://www.nottinghamshirecrisissanctuaries.tv/ for more information.

• Beeston: 318 High Road, NG9 1EJ: 6pm to 11pm Monday to Sunday
• Mansfield: top of St John Street, NG18 1QJ: 4pm to 9pm Monday to Sunday
• Worksop: Hardy Street, S80 1EH: 5pm to 10pm Wednesday and Sunday
• Nottingham City: the Wellbeing Hub, 73 Hounds Gate, NG1 6BB: 6pm to 11pm Monday to Sunday

Details for support for mental health services in South Yorkshire can be viewed here: https://www.rdash.nhs.uk/services/adult-community-mental-health/

Accident & Emergency Department – How are we doing?

Data from Accident & Emergency Departments in all acute NHS Trusts is published by the Health and Social Care Information Centre (HSCIC) monthly.  The data represents a comprehensive view of the care delivered by Accident & Emergency Departments and reflects the experiences and safety of patients and in turn supports patient expectations of high quality Accident & Emergency Services. To view the HSCIC website go to: http://www.hscic.gov.uk

Trying to contact a relative in our Emergency Department? 

Please call our ED Reception on either 01302 642335 or 01302 622339. Reception staff will locate your relative and transfer you to the appropriate ED Team.

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