Health Literacy

Health literacy is about people having enough knowledge, understanding, skills and confidence to use health information, to be active partners in their care, and to navigate health and social care systems.

People working in health and social care need to be aware of health literacy and of the techniques that can help to increase understanding.

The health literacy levels in England are very low: 43% of 16 to 65-year-olds struggle with text-based health information; and 61% of 16 to 65-year-olds cannot understand health information that includes both text and numbers.

Health Literacy Training

We offer short introductory sessions which are ideal for an induction or team meeting.  The session provides an overview of why health literacy is important and introduces some techniques that healthcare professionals can use to improve health literacy and health communication.

Health Literacy elearning

A short elearning session at the end of the session you will understand why health literacy is important.  The elearning covers 5 techniques to improve health literacy including TeachBack, chunk and check, using pictures and simple language.  As part of the elearning you complete an action plan which you can use as evidence in your professional portfolio or appraisal.

Understanding Health Literacy in your area
Health Literacy Geodata Tool
NHS England have worked with the University of Southampton to develop an online health literacy geodata tool.  By simply putting in your local authority you can see place based data.

Health Literacy Toolkit, 2nd Edition, 2023
This toolkit contains details about practical tools and techniques that
can support you in implementing health literacy initiatives. Wherever
you work, it should help you to support people with low levels of health
literacy. In turn, this will help your patients or service users to develop
the knowledge and confidence they need to improve their own health
and wellbeing.

Health Literacy Resources


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